Frequently Asked Questions zu GPS-Tracking

Find clear answers about GPS trackers, vehicle tracking, installation, costs, and legal topics.

General Questions

Installation and Technology

Software and Apps

Costs and Contracts

Functions and Features

Support and Service

Data Privacy and Legal

Technical Specifications

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Frequently Asked Questions zu GPS-Tracking

General Questions

What is a GPS tracker and how is it installed?

What is a GPS tracker and how is it installed?

How accurate is GPS tracking?

How accurate is GPS tracking?

Does GPS tracking work abroad?

Does GPS tracking work abroad?

What are the main benefits of GPS tracking?

What are the main benefits of GPS tracking?

How fast does the system react to movement?

How fast does the system react to movement?

Which vehicle types can use GPS tracking?

Which vehicle types can use GPS tracking?

Installation and Technology

How is the GPS tracker installed in the vehicle?

How is the GPS tracker installed in the vehicle?

Does the tracker affect vehicle electronics?

Does the tracker affect vehicle electronics?

What happens if I change vehicles?

What happens if I change vehicles?

How long does the tracker battery last?

How long does the tracker battery last?

What if mobile reception is weak?

What if mobile reception is weak?

Can I temporarily deactivate tracking?

Can I temporarily deactivate tracking?

Software and Apps

Which apps are available for Android and iOS?

Which apps are available for Android and iOS?

Can I use tracking on a computer?

Can I use tracking on a computer?

How often is the position updated?

How often is the position updated?

Which reports can I create?

Which reports can I create?

Can I monitor multiple vehicles at once?

Can I monitor multiple vehicles at once?

Is offline mode available in the app?

Is offline mode available in the app?

Costs and Contracts

What monthly costs should I expect?

What monthly costs should I expect?

Is there a minimum contract term?

Is there a minimum contract term?

How much does installation cost?

How much does installation cost?

Are there extra costs for SMS alerts?

Are there extra costs for SMS alerts?

Do you offer fleet discounts?

Do you offer fleet discounts?

Functions and Features

What is geofencing and how does it work?

What is geofencing and how does it work?

Can I set speed alerts?

Can I set speed alerts?

Is an automatic logbook available?

Is an automatic logbook available?

What happens if a vehicle is stolen?

What happens if a vehicle is stolen?

Can I view past routes and trips?

Can I view past routes and trips?

Support and Service

How can I contact support?

How can I contact support?

Is there a trial or money-back option?

Is there a trial or money-back option?

What if there is a technical problem?

What if there is a technical problem?

Do you offer software onboarding?

Do you offer software onboarding?

How does device replacement work?

How does device replacement work?

Data Privacy and Legal

How is my tracking data protected?

How is my tracking data protected?

Is tracking company vehicles legal?

Is tracking company vehicles legal?

Who can access my tracking data?

Who can access my tracking data?